Contact Us
Get in touch to enquire about availability, pricing, or to place an order.
Tell us what you’re looking for and we’ll guide you through the next steps.
FAQ
Enquiries & Process
Do I need to know exactly what I want before contacting you?
No. You can be specific or general. If you’re unsure, tell us what you’re looking to source and we’ll guide you.
What information should I include in my enquiry?
Product type, approximate quantity, preferred sourcing method, and target price range are helpful. If you don’t have all the details, that’s fine.
Am I obligated to place an order after contacting you?
No. All enquiries are obligation-free. Availability and options are confirmed before you decide.
Stock & Availability
Is the stock shown on the website live?
No. Images and examples are for reference only. Availability is always confirmed after we review your enquiry.
Can I request specific styles or pieces?
You can request specific styles, brands, or details, especially through handpicked sourcing. Final availability depends on market conditions.
Do you restock regularly?
Restock frequency varies by category and supplier. We’ll advise what’s currently available when you enquire.
Sourcing & Services
What sourcing options do you offer?
We offer curated bundles, handpicked sourcing via video, and mixed bales. Each option suits different buying needs.
Is there a fee for handpicked sourcing?
Yes. Handpicked sessions require either a flat fee (typically 500–1,000 THB) or a minimum order commitment. Details are confirmed in advance.
Is there a minimum order quantity (MOQ)?
Yes. MOQs apply and vary depending on category and sourcing method. We’ll confirm this clearly before proceeding.
Shipping & Logistics
Do you ship internationally?
Yes. We work with international buyers and can assist with export and shipping worldwide.
Do you handle shipping arrangements?
We can assist with packing and export coordination. Shipping methods and costs depend on destination and order size.
